ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-11-11

fast and friendly service.

"Came into the store about 15 minutes to close, the guys behind the counter were super helpful even though they were about to close. They helped me get my helmet and made sure it was right for me. I will definitely be back and would recommend them to all my family and friends. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-10-30

Exceptional service

"I’ve always received good service at Cycle Gear. The service I received during my most recent visit was exceptional however. The representative was extremely helpful. He helped me determine the best rider-to-rider communication system for my application. He even patiently helped my wife select a new helmet. He even installed the communication system in my wife’s helmet quickly. I never felt like he was pushing me toward any item over another, he just gave us the information we needed to make our own decisions. Great experience. Very pleased. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-10-27

Satisfaction

"Top notch customer experience. Knowledgeable staff."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-10-24

New Helmet!!!

"The sales rep was amazing and made shopping super easy. He was very knowledgeable about all products and didn’t pressure me into purchasing anything. I’ll definitely be back!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-10-23

Great service

"Employees were very helpful and had experience with my bike"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-10-19

Great Service, Great help

"Went in to buy a few things and has some odd parts that I needed, but no where seemed to have them. When I got to cycle gear I asked about what it would take to get them and I was told it wouldn’t be a problem. They found the part online and got it ordered to my address all within a few minutes. Thanks Cycle Gear!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-10-14

Excellent help, nice people.

"I’m a brand new rider, don’t even have a bike yet, but I wanted a helmet, so I went in there for an icon airflite, and the lady helping me made sure it fit right, gave me tips on how to make sure it won’t have pressure points, and reminded me that I got a discount from doing my MSF course. Made what could have been a very nervous experience for a brand new rider into a very pleasant one."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
1/5

2020-10-09

I’ve never been to this store

"I’ve never been to Kansas in my life."


Verified
5/5

2020-10-06

Staff helps.

"Wide array of products at fair prices.
Staff helped me find items and explained their use.
Staff was very friendly and professional.
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
3/5

2020-09-28

Great Products, customer interaction could be better

"I love cycle gear and their selections. This particular visit was not pleasant as one of the employees gave more attention to covid face mask enforcement than to actually helping customers find what they are looking for. He didn't like my mask when it lowered below my nostril level. Ironically enough, they let other customers take off their masks to try on helmets (talk about cross contamination). This location needs to get a reality check and focus on being experts in motorcycle gear, let the doctors be experts in disease, and let the police be experts in law enforcement."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-09-21

My goto spot in the Kansas city area

"Cycle gear is my goto spot in the Kansas city area. If they dont have what you need in stock, they will order it for you."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
4/5

2020-09-11

Sweet

"Great selection of products. Staff was very helpful and quite knowledgeable."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-08-25

Awesome experience

"Very knowledgeable staff. Great products, selections, and prices."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-10-29

Love going to this store !

"I enjoy my visits to cycle gear nobody pressures you to buy anything but they have such a great selection I can’t help myself and the staff is genuine."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-07-27

Helmets and Senas

"Got helmets from Sally and Mike then Mike installed the Sena. They both took their time to answer questions, be sure helmets were fitting right and making sure the Sena were installed right and working. This is why I continue going to Cycle Gear. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.